BT FTTP broadband service
BT are finally installing Fibre To The Premises (FTTP) services in limited areas. This is very limited availability, so check the availability checker first.
FTTP means a glass fibre to your premises, not just the nearest cabinet, and means higher reliability and speed than any normal broadband service.
Features
| Installation | £50.00 | Normal install price of new service and changing from existing non-FTTP service. |
| Monthly (line only) | £22.20 pcm† | Monthly cost for (broadband) line only, applicable when this is an extra line on the same site. |
| Monthly (2 units) | £30.00 pcm† | Monthly cost with the minimum 2 units per month of usage allowance. |
| Daytime usage | 2½GB/unit | Daytime period (9am-6pm Mon-Fri) usage is 2½GB/unit. Evening/weekend is 50GB/unit |
| National availability | Limited | Available at specific test exchanges and areas only. |
| Technology | Fibre/Ethernet | Fibre allows very high speeds. Standard 40Mb/s down, 2Mb/s up (premium is 110M+15M). This is not related to the length of the line. |
| Migration | £50.00 | Normal migration price. |
| Notice/Term | 30 days 12 months | 12 month minimum term, 30 days notice. |
Options
| Premium | £12.00 pcm† | Premium option provides increased speed (110M+15M). |
| Faster uplink | £39.60 pcm† | Extra on top of premium to get higher uplink (100M+30M). |
| Care | £12.00 pcm† | Enhanced care is available, providing higher priority repair service. |
| Modem | FREE | Includes PPPoE NTE as part of the ongoing service. Customers will need a PPPoE capable router or software to use the service. |
Upgrade
You can upgrade your 20CN or 21CN line to FTTP if it is available on your line. The upgrade cost is the same as a new install. See the Regrade page for help with upgrading your line.
Usage tariffs
All of our broadband services have a usage based tariff. You choose how many units per month in advance and can change from month to month if you wish. Using too little or too much is carried over to the next month within limits and using way too much means excess usage charges. The amount of usage you get for each unit depends on the time of day and what type of line you have. Only download counts, not upload. A unit is at least one gigabyte (GB) of peak download. Your usage does not have to be whole units at certain times, you can use some of a unit during the day and some in the evening, etc. Daytime usage is 9am to 6pm Monday to Friday and uses units the fastest. How it works Changing tariff
Technical
Note that FTTP works differently to typical ADSL broadband and includes a BT active NTE talks PPPoE. You will need PPPoE equipment or software to use the service. A PPPoE router can be used. The PPPoE service name must be left blank.
The service supports RFC4638 with baby jumbo frames to support 1,500 byte MTU, but if your equipment cannot handle this then 1,492 MTU will be the highest you can use.
At present we recommend you retain an analogue line for voice telephony if you need to. This is not a requirement. We can provide VoIP telephony services to use via your broadband link.
Note: This service has a minimum term and notice period. When ceasing or requesting a migration you are charged for the service and tariff and any extras (premium, enhanced care, etc.) for the 30 day notice period. If the end of the 30 day notice is within the minimum term period you are also billed for the period from the end of the notice to the minimum term but only at the basic line-only rate and not for the usage or extras on the line.
